Help Center
Find answers, learn features, and get the most out of your collection management
Creating Your Account
How to sign up and get started with Catalgr
Connecting Your Discogs Account
Link your Discogs account to sync your collection
Your First Album Scan
Learn how to scan your first album in under 1 minute
Best Practices for Accurate Scans
Get the most accurate results from AI scanning
Understanding Your Scan Quota
How scan limits work and how to manage them
Browsing Your Collection
Navigate and organize your albums with ease
Editing Album Details
Update conditions, add notes, and manage your albums
Deleting Albums
Remove albums from your collection safely
Understanding Collection Statistics
View insights about your collection
Exporting Your Collection
Download your collection data as CSV
How Discogs Syncing Works
Understanding the connection between your collections
Disconnecting Your Discogs Account
How to safely disconnect from Discogs
Managing Your Subscription
Upgrade, downgrade, or cancel your plan
Updating Payment Methods
Change your credit card or billing information
Refund Policy
Our refund terms, eligibility, and how to request a refund
Login and Authentication Issues
Resolve login problems and session errors
Scanning Problems
Fix common scanning and upload issues
Discogs Connection Problems
Resolve Discogs OAuth and syncing issues
Performance and Loading Issues
Improve app speed and fix slow loading